Psy 384: Research Lab in Human Factors

2009 Schedule of Lectures & Labs

Instructor: Susan E. Brennan                              

Tues-Thurs 9:50-12:40 (double class period with short break); Psych A 141
Check this page for new links each week!

Required texts: Norman (1990).  The Design of Everyday Things

CGB = Cohen, Giangola, & Balogh (2004).  Voice User Interface Design.

 

(Follow underlined links for additional required readings and resources on-line)

 

Date

Topic

LAB activities;

(Assignments due today are in red)

Readings from required texts

Other required readings

& links

01/27/09

Introduction and course overview

Register for CITI on-line ethics training

 

It’s a flat world, after all

(T. L. Friedman)

01/29/09

The psychopathology of everyday things

Begin Assignment 1:  Usability critique

& Collect bad design examples

Norman: Ch 1,2,3

 

02/03/09

 

To err is human

 

When interfaces go bad

Discuss examples

Finish ethics training

Norman: Ch 4, 5

CGB: pp 221-228 (in Ch 13)

Interface Hall of Shame

 

02/05/09

Human information processing:

A review

Assignment 1 due: Usability critique

CGB: Ch 9

Affordances, revisited (Norman)

Design as communication (‘’)

Three Teapots (‘’)

Cell phone-induced failures of visual attention during driving (Strayer)  & press release

02/10/09

 Heuristic evaluation

Begin Assignment 2: Heuristic evaluation

 

 

How to conduct a heuristic evaluation (Nielsen)

Follow all the links!

02/12/09

Human Computer Interaction (past, present, & future)

Lab: Continue heuristic evaluation

 

As we may think (V. Bush)

The grounding problem in HCI

(Brennan)

02/17/09

Metaphors and styles of interaction

Assignment 2 due: Heuristic Evaluation

(Results to be compiled by T. Weaver) 

CGB: Ch 4;

Ch 5

Anthropomorphism: From Eliza to Terminator 2  (A. Don et al.)

 

*Direct manipulation interfaces

02/19/09

 

Inputs and outputs

Begin Assignment 3: Using the Internet without using your eyes (observations to be collected in class)

 

(Fun with Fitts’ Law, Tognazzini)

02/24/09

Universal access I

Lab: Discuss results of heuristic evaluation.

Continue Assignment 3: Using the internet without using your eyes

 

Computer aided conversation for severely physically impaired non-speaking people (Alm et al.)

What’s the web like if you can’t see it? (Asakawa)

02/26/09

Screen Design

Assignment 3 due

Begin Assignment 4:

Screen design

 

Edward Tufte’s web site

How users read on the web (Jakob Nielsen)

Writing as design, design as writing (Norman)

03/03/09

Universal access II: Screen readers for blind & mobile users

 

Continue Assignment 4: Screen Design

Demo: JAWS and HearSay

Norman: Ch 6, 7

Reading TBA

03/05/09

Anthropomorphic agents

Assignment 4 due:

Screen Design

 

Begin Assignment 5: Intelligent agents

 

CGB: Ch 6

 

 

Hi!  I’m Julie! (play the video)

Designing agents as if people mattered (Erickson)

Graphical agent: Microsoft Bob

Attributions toward agents (Brennan & Ohaeri)

Sociable robots (Henig)

03/10/09

User-centered system design and evaluation methods

Continue Assignment 5: Intelligent Agents

CGB: Ch 7, 8, 14, 15

 

Handout from Preece (1993),

A Guide to Usability

 

User studies (Gomoll)

03/12/09

Dialogue and repair

 

 

Assignment 5 due:

Intelligent agents

Begin Assignment 6:

Dialogue design

CGB: Ch 10, 11, 12

 

Examples from Voice UI Design: (Cohen, Giangola, & Balogh)

03/17/09

Dialogue and repair, continued

Continue Assignment 6: Dialogue Design

Ch 13

Everyone can write better (& you are no exception) (Clark)

Addendum (Brennan)

 

03/19/09

Tony Weaver: Design your own dialog system w/ VoiceXML and BeVocal Cafe

Assignment 6 due:

Dialogue Design

 

Begin Assignment 7:

Get to know VoiceXML

CGB: Ch 1, 2, 3

BeVocal Cafe

Helpful tips for BeVocal Cafe

Examples: disconnect.vxml

example1.vxml

example2.vxml

example3.vxml

example4_grad.vxml

example4_people.vxml

example4_psych.vxml

example4_undergr.vxml

psychology.gsl

03/24/09

Laboratory experiments

(a review)

Lab: Get to know VoiceXML

 

Handout: Experiment design

 

 

03/26/09

Dr. Jonathan Bloom:

A psychologist’s adventures in industry

Assignment 7 due:

Get to know VoiceXML

 

Begin Assignment 8:

Task analysis

Handout on task analysis

How to build a successful speech application

Visit: Speechcycle, Nuance, LumenVox

03/31/09

Dr. Peter Viccellio, MD:

An doctor’s adventures in the ER

(Intro to task analysis)

Lab: Assignment 8, task analysis

 

 

Visit and explore: IDEO

 

04/02/09

Task analysis, continued

 

 Lab: Continue task analysis, assign groups

Group Project Handout

 

04/06-10

SPRING BREAK

 

 

 

04/14/09

Spoken dialogue project:

Group meetings

Assignment 8 due:

Task analysis

Lab: Group meeting

Review all CGB readings

 

04/16/09

Psychology, human interaction, and the Internet

Computer-supported cooperative work & mediated communication

Lab: Group meeting

 

Progress report #1 due

 

 

Social proxies (Erickson & Kellogg)

Understanding effects of proximity on collaboration (Kraut et al. 2002)

Internet use increases isolation (Sleek)

Internet paradox? (Kraut et al.)

Internet paradox revisited (“)

04/21/09

The psychology of virtual reality

Lab: Group meeting:

 

 

1. Virtual Interaction Lab

2. Overcoming phobias by virtual exposure

3. Virtual city for cognitive rehabilitation

4. VR exposure therapy (& links)

04/23/09

Demo: Automated translation from one language to another

Try out Babelfish

Lab: Group meeting Progress report #2 due

 

On-line translation

04/28/09

Discussion: Careers that apply psychology to the real world

Group meeting

Lab: Group meeting

 

Psychological research online

(Kraut et al.)

04/30/09

TBA

Group meeting

Lab: Group meeting

 

 

05/05/06

GROUP PRESENTATIONS

GROUP PRESENTATIONS

 

 

05/07/06

MORE GROUP PRESENTATIONS

Review for final exam

 

 

(To be confirmed)

FINAL EXAM

Th MAY 14, Per.2, 11-1:30

GROUP PROJECTS DUE